Use cases
Entertainment
Banks
Entertainment
The problem
Jacksons is a brand-new club which will open in the area but this is not suppose to be another common club. The main concept is to organize theme parties every two weeks based on customers’ preferences. So, the owners are trying to find a way to conduct instant surveys and gather the responses as soon as possible.
Analysis of the problem
The real problem is that the common ways to conduct surveys are not always guaranteeing high opening and response rates since they are conducted via email.
This occurs as your customers:
Do not check their emails or they don’t feel like taking part in email surveys.
Are more likely to respond if the survey is conducted through more convenient for them channel.
Routee’s Solution
Routee proposes solutions for everything. You can conduct surveys that actually converts through SMS or Messaging apps like Viber, Facebook Messenger or WhatsUp. Create your survey, decide the channel that you would like to use and send your campaign and start gaining valuable insights. Using one of the above channels is the best way to gather instant responses and schedule the next move.
You need a platform that:
• Understands which consumer reacts to each communicational channel separately.
• Automatically learns the behavior of your consumers.
• Send scheduled SMS, Viber, Messenger or WhatsUp Surveys.
Routee can
Presents you data in a complete and centralized way.
Automatically send your messages to the appropriate channel.
Give your recipients the possibility to respond to your messages.
Upgrade to Routee today!