Use cases
Education
Banks
Education
The problem
Maya, R&D Manager of a University wants to find a way to inform students about the changes in the course’s program. Posting announcements on the University’s website or sending email are not always the most efficient ways to keep students updated. No one can guarantee that students visiting university’s website that often or that they’re checking their emails.
Analysis of the problem
The real problem is you might not know which is the best way to communicate with your audience.
You want to:
Communicate with your audience as soon as possible.
Reach them via the channel that they use more often.
Routee’s Solution
Maya decided to use Viber Messaging in order to offer the students an advanced level of service. She can now create the content of the message that needs to be sent and then choose which of the contacts should receive it.
This way, Maya can inform the students, easy and fast, without being worried if they had received the announcement.
You need a platform that:
Minimizes the cost of communication while guarantees the faster deliverability.
Provides solutions that are efficient and effective.
Routee can
Notify you and let you know which is the best channel to send your message through.
Increase customer satisfaction.
Provide analytical call and deliverability reports.