Cloud IVR
Use Case: Banks
As your clientele expands you can’t possibly meet its expectations for instant identity authentication process. High request volume is impossible to be satisfied just-in-time when human factor is involved. Well, not anymore. With Routee’s Cloud IVR calls are generated automatically in order to achieve real-time authentication process changing the way businesses reach their customers.
Present disappointing services
A person has a need for cash in a foreign country.
ATM cancels the transaction unexpectedly.
Time passes and the person loses his patience.
The person receives a late authentication call after 20 minutes.
Want to change that?
Welcome to the new era of automatic calls
in real time where no one loses time.
We quarantee that.
Cloud IVR means business.
Routee saves the case!
A person has a need for cash in a foreign country.
ATM cancels the transaction.
The person’s phone rings in real time.
A voice call is executed from the Routee Cloud IVR automatic services. The voice call asks personal information generated by Routee Platform.
The bank’s client answers and confirms his identity. The bank’s client is successfully authenticated automatically in no time.
The transaction is completed safely without obstacles.
Don’t let time be wasted!