Voice Messaging: Tell me more, tell me more…

Have you noticed more and more companies adding voice messaging to their communicational tools during the past few years? Well, they have a good reason for doing so.
Voice messaging allows businesses to communicate with as many people as possible. Voice campaigns with scheduled automated callings are a staple in many companies’ marketing campaigns. The receiver receives a call, and a voice locution with a pre-recorded fully customized message is activated and delivered to the recipient as a standard telephone call.

Key advantages of using voice messaging

1. Personalized Messages

Whether you’re providing information or marketing messages, it allows you to make conversations much more personal through the use of voice.

2. Consistency

Every customer group is receiving the exact same message and information. For businesses who have large client bases this can prove to be invaluable.

3. Flexibility

Voice messages can be recorded, changed, or altered as required. Businesses can generate new messages in a matter of hours.

4. Fast

Many calls can be made at the same time. It’s one of the fastest ways to deploy information, market offers, or simply to connect with customers.

5. Potential for Interactivity

Interactive voice messaging allows receivers to listen to the voice message and interact. For instance, the system can play messages according to the listener’s choice.

6. Wide Application

It can be used for surveys, marketing campaigns and a really wide range of purposes.

Some common uses of voice messaging include:

• Communicating marketing and promotional offers
• Sending automated information, booking, or ticket confirmations
• Announcing new products or services
• Keeping customers informed
• Sending voice messages with “Press-1-Now” campaigns ex. for customers to pay bills via phone
• Creating customer surveys and polls
• Broadcasting of urgent updates and news
• Sending emergency alerts
• Sending notifications & reminders

Want to take advantage of all the benefits of voice messaging? Get your voice messages delivered globally through our RESTful API  or through our web interface and increase your company’s potential. Contact us and find out more.