CASE STUDY
Intersalonika

About Intersalonika

Intersalonika Group holds a prominent position in the insurance industry among other business activities in Greece, which are constantly expanded. Its companies cover a wide spectrum of services in the fields of Private Insurance, Health, Air Transports, Road Breakdown Services and Technical Support, Long Car Leasing, Credit Cards, Financial Services, with quality and reliability. The group is always trying to enhance its digital operation and to automate its procedures.

This constitutes the main reason for using our SMS API, as the following two actions used to be conducted by humans:
a) Send out automated notifications about insurance policy renewals and
b) send out reminders on due payments.

Automation has proved to be more efficient, as all customers are informed on scheduled time, at least twice before the contracts’ expiration date, avoiding human errors.